Contents » Troubleshooting » Error messages

Error messages

No network coverage

  • Your phone is in flight mode. See To turn on Airplane mode for more information.
  • Your phone is not receiving any network signal, or the received signal is too weak. Contact your network operator and make sure that the network has coverage where you are.
  • The SIM card is not working properly. Insert your SIM card in another phone. If this works, it is probably your phone that is causing the problem. In this case, contact the nearest Sony Ericsson service location.

Emergency calls only

You are within range of a network, but you are not allowed to use it. However, in an emergency, some network operators allow you to call the international emergency number 112. See Emergency calls for more information.

SIM card is locked

You have entered your PIN incorrectly.

SIM card is PUK locked

You have entered your PUK (Personal Unblocking Key) incorrectly.