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Dear Dominik
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Thank you for your email.
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I have checked the tracking number you have provided and I can confirm this parcel is out for delivery today.

Our hours of delivery are normally between 7am and 5.30pm Monday to Friday.?
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In the event our driver finds no one home at the delivery address, they may leave your parcel with a neighbour or take the item to the local post office for you to collect, notice will be left to advise you of his actions.

If the notice left by our driver indicates the parcel has being returned to the delivery depot, a redelivery can be arranged online at Courier Services and Parcel Delivery - UK and International - Parcelforce Worldwide[http://www.parcelforce.com/].? Please select the ?Receiving a Parcel? tab from our homepage and follow the simple instructions provided.

If you prefer to speak to your local depot directly please call them using the number provided on the card, this will put you through to a member of our team who will be able to assist you in arranging a redelivery.

Some important information you may find useful when making arrangements for redelivery?..

Imported items with UKBF charges cannot be redelivered to an alternative address or PO
Where a redirection can be arranged an additional charge of ?5.50 is payable (a member of our team will contact you in order this fee can be processed)
If a redelivery to the local PO is requested a charge of ?1 is payable to the PO at the time of collection.? It is important the addressee takes along 2 forms of ID...e.g., *passport/photo driving licence as well as a utility bill.? If you are collecting on behalf of a partner/spouse or other, the collecting agent will require addressees ID as described above* as well as their own ID ? again formal ID will be required, a passport or photo driving licence.
Parcels with a weight exceeding 15kg or which are overly large cannot be delivered to the PO.
A Saturday redelivery can be arranged and this attracts a charge of ?12 (a member of our team will contact you in order this fee can be processed)
?I trust that the above information has been of assistance to you.
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If you require any further information or assistance, please reply to this email showing all conversations we have had on this enquiry.
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Our hours of business are Mon to Fri: 8am to 5:30pm
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Kind regards
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Yvonne Dyson
Parcelforce Worldwide
Customer Service Email Team.
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This email and any attachments are confidential and intended for the addressee only.? If you are not the named recipient, you must not use, disclose, reproduce or distribute the contents of this communication.? If you have received this email in error, please contact the sender and then delete this email from your system.

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